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Shipping Information

Free standard delivery on orders over £35!

We offer a range of services to help get your bundle of goodness to your doorstep - if your pet’s lucky enough to be pampered with over £35 worth of stuff, then you deserve that delivery free!

Standard UK Delivery

£2.50 or FREE on orders over £35.

How long will it take?

Because we offer such a huge range of epic products, we often need to order them in especially for you. Once it’s arrived with us, we then hand it to our specially chosen courier to get it to you as quick as possible.

Standard UK Delivery:

Normally 4-5 working days from dispatch


When we say 'dispatch time' we mean the amount of time for us to send your product out. This will be displayed on each product listing.

When we say 'working days', we don’t include weekends (Sunday funday!) or bank holidays.

Whilst we try our best to get your parcel delivered to you ASAP, sometimes things can happen outside of our control (adverse weather, courier pigeon gets lost etc.) - so these delivery timeframes are estimates!

How do I know where my order is?

When you place your order, we choose a courier service to suit you. Order tracking is available on all of our UK deliveries - so you’ll be able to keep an eagle eye on your parcel throughout its journey!

We make sure you’re in the loop via email - as soon as your order is sent out, you’ll get the magical code that lets you track your order.